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Introduction
At Raajlaxmi Jewels, we are committed to providing a seamless, secure, and reliable shopping experience for our valued customers. Every piece of jewellery in our collection represents timeless craftsmanship and heritage-inspired elegance, and we take great care to ensure that your purchase reaches you safely and in perfect condition.This Shipping Policy outlines our order processing, shipping procedures, delivery timelines, and customer responsibilities to help ensure a smooth delivery experience.
Order Processing & Dispatch
Once an order is successfully placed and payment is confirmed, our team begins the order verification and preparation process. Every jewellery piece undergoes a final quality inspection before being carefully packaged for shipment.Orders are generally processed and dispatched within 1–3 business days. However, customized, made-to-order, or special collection items may require additional processing time. Customers will be notified of any extended timelines during order confirmation.
Shipping Coverage
Raajlaxmi Jewels currently offers shipping services across India through trusted logistics partners. We continuously strive to expand our delivery network to serve customers in additional regions.For international shipping inquiries, customers are encouraged to contact our support team for availability, shipping options, and applicable charges.
Delivery Timeframes
Most orders are delivered within 3–7 business days from the date of dispatch, while deliveries to remote or non-serviceable locations may require additional time. Customized or made-to-order jewellery pieces may have extended delivery schedules, which will be communicated during order confirmation. Although we make every effort to meet the estimated delivery timeframe, occasional delays may occur due to factors beyond our control, including weather conditions, transportation disruptions, public holidays, or logistics-related challenges.
Secure Packaging Standards
Every order is packaged with exceptional attention to detail to ensure maximum protection during transit. Our packaging process is designed to safeguard valuable jewellery while maintaining the premium presentation expected from Raajlaxmi Jewels.Each package is securely sealed and handled with care to minimize the risk of damage during transportation.
Shipping Charges
Shipping charges, if applicable, are calculated based on the delivery destination, order value, and shipping method selected. Any applicable charges will be clearly displayed during the checkout process before payment confirmation.From time to time, Raajlaxmi Jewels may offer complimentary shipping promotions on eligible purchases. Such offers will be communicated through our website and marketing channels.
Order Tracking & Notifications
Once your order has been dispatched, you will receive a confirmation email or message containing shipment tracking details. Customers can use the provided tracking information to monitor the progress of their order in real time.n case of any delays or delivery concerns, our customer support team will be available to provide assistance and updates regarding the shipment status.
Delivery Destination Requirements
Customers are responsible for providing complete and accurate delivery information during checkout, including the recipient’s name, address, contact number, and postal code.For high-value orders, recipients may be required to provide identification or a signature upon delivery for security purposes.
Shipment Delivery Issues
Although we work with reputable logistics providers, unforeseen situations such as weather disruptions, transportation delays, operational issues, public holidays, or courier-related challenges may occasionally affect delivery schedules.
Incomplete or Damaged Deliveries
Customer satisfaction is our highest priority. If an order is received with missing items, visible damage, or signs of package tampering, customers should notify our support team within 48 hours of delivery.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through our official website
Phone no :+91 97515 47098
Email: admin@raajlaxmijewels.com
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